PRIVACY POLICY

Last updated May 24, 2026

This Privacy Notice for CobbyAI Automation Services ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
  • Visit our website at https://cobbyai.com or any website of ours that links to this Privacy Notice
  • Use CobbyAI Automation Services — AI-powered messaging automation for hospitality, restaurant, weather forecasting, and real estate businesses via WhatsApp, SMS, and voice calls.
  • Engage with us in other related ways, including any marketing or events
Questions or concerns? If you still have any questions or concerns, please contact us at [email protected].

SUMMARY OF KEY POINTS

What personal information do we process? We may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

Do we process any sensitive personal information? We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information.

How do you exercise your rights? The easiest way to exercise your rights is by contacting us at [email protected].

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?
  6. HOW LONG DO WE KEEP YOUR INFORMATION?
  7. HOW DO WE KEEP YOUR INFORMATION SAFE?
  8. DO WE COLLECT INFORMATION FROM MINORS?
  9. WHAT ARE YOUR PRIVACY RIGHTS?
  10. CONTROLS FOR DO-NOT-TRACK FEATURES
  11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?
  13. DO WE MAKE UPDATES TO THIS NOTICE?
  14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us, or otherwise when you contact us. The personal information we collect may include: phone numbers, names, email addresses, billing addresses.

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment. All payment data is handled and stored by Stripe (https://stripe.com/privacy) and Paystack (https://paystack.com/privacy).


2. HOW DO WE PROCESS YOUR INFORMATION?

We process your personal information for the following reasons:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To respond to user inquiries/offer support to users.
  • To send administrative information to you.
  • To fulfill and manage your orders.
  • To enable user-to-user communications.
  • To request feedback.
  • To protect our Services — fraud monitoring and prevention.
  • To identify usage trends to improve our services.

3. WHAT LEGAL BASES DO WE RELY ON?

We only process your personal information when we believe it is necessary and we have a valid legal reason to do so, including: Consent, Performance of a Contract, Legitimate Interests, Legal Obligation, and Vital Interests.

If you are located in the EU or UK: The GDPR and UK GDPR require us to explain the valid legal bases we rely on when processing your personal information.


4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

We may share information in specific situations:

  • Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, or acquisition.
  • Service Providers. Twilio (messaging), Airtable (data storage), Stripe (US payments), Paystack (Ghana payments), Anthropic (AI processing).

5. DO WE OFFER ARTIFICIAL INTELLIGENCE-BASED PRODUCTS?

Yes. We offer AI-powered automation and AI bot services. We provide the AI Products through Anthropic as our AI Service Provider. Your input, output, and personal information will be shared with and processed by Anthropic to enable your use of our AI Products.

How to Opt Out: Contact us at [email protected] or reply STOP to any WhatsApp or SMS message.


6. HOW LONG DO WE KEEP YOUR INFORMATION?

We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice. Guest message data is automatically deleted 24 hours after checkout. Host account data is kept for as long as you maintain an active account with us.


7. HOW DO WE KEEP YOUR INFORMATION SAFE?

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.


8. DO WE COLLECT INFORMATION FROM MINORS?

We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years old.


9. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on where you are located, you may have rights including: the right to access, correct, or delete your personal information; the right to withdraw consent; and the right to data portability.

Account Information

To review, change, or terminate your account, contact us at [email protected].


10. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.


11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

If you are a resident of California, Texas, or other US states with privacy laws, you may have the right to request access to, correct, or delete your personal information. To exercise these rights, email us at [email protected] or use our contact form at cobbyai.com.


12. DO OTHER REGIONS HAVE SPECIFIC PRIVACY RIGHTS?

Residents of the EU, UK, Ghana, and South Africa may have additional rights under their respective data protection laws. Contact us at [email protected] to exercise any applicable rights.


13. DO WE MAKE UPDATES TO THIS NOTICE?

Yes, we will update this notice as necessary to stay compliant with relevant laws. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.


14. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may contact us at:

CobbyAI Automation Services
Little Elm, TX 75068
United States
Email: [email protected]


15. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To submit a request, email us at [email protected].


This Privacy Policy was created using Termly's Privacy Policy Generator and customized for CobbyAI Automation Services.