Privacy Policy

Cobby AI is an AI-powered messaging service for short-term rental hosts and hotels in Ghana and internationally. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

• Host account information: name, email, phone number, and property details you provide when signing up.
• Guest messaging data: guest phone numbers and message content, used only to power the automated messaging service on your behalf.
• Technical data: IP address, browser type, and device information used for standard analytics and security.

How We Use Your Information

We use the information we collect to provide and operate the messaging service, respond to guest questions on behalf of hosts, send service updates, and improve the product.

Data Sharing

We do not sell, rent, or share your data with third parties for marketing. We may share data with service providers — such as cloud hosting and messaging infrastructure — strictly as needed to provide our service.

Data Security

We use industry-standard security practices, including encryption in transit and at rest, to protect your information.

Data Retention

We retain your data for as long as your account is active. After cancellation, your data is deleted within 90 days unless we are required to retain it by law.

Your Rights

You have the right to access, correct, delete, or export your data at any time. To exercise these rights, contact us at info@cobbyai.com.

Cookies

We use only essential cookies needed for site functionality. We do not use advertising or tracking cookies.

Children's Privacy

Cobby AI is intended for use by businesses and is not directed at individuals under 18.

Changes to This Policy

We may update this Privacy Policy from time to time. We will communicate any material changes via email.

Contact Us

For any privacy-related questions, email info@cobbyai.com.